Advice Apple life hack

Apple Newsstand Problems: Issue Not Available Please Download Again

There are so many things that I love about reading a magazine on my iPad. But every so often something glitches, and I’m unable to read a past issue. This recently happened with my Harvard Business Review magazine subscription. For me there has always been a modicum of confusion with how Apple put together Newsstand. Purchasing a magazine in the App Store? Magazines are an app? Baffling, No? But let’s tackle one user issue at a time.

ios-newsstand-screen

Tap and Hold the App Icon Until the X Appears

A couple of weeks ago, I downloaded the January-February issue of Harvard Business Review. While I was reading that, I was reminded of an article in the previous issue, from December 2015. I scrolled down to that issue, and tapped the big pink READ button. When I did, I got a surprising message. It said something like, “Issue Not Available Please Download Again.”

Ok. I’m not panicking yet. I am a subscriber through the App Store. I tap on the little person icon in the upper right-hand corner of my screen. Then tap “Restore My Downloads”. That should do it, right? Wrong. I’m still getting the same message that my passed issue is unavailable.

Here is what I did to fix the problem of not being able to read passed issues of HBR in my iOS Newsstand. NOTE you will lose all of the bookmarks you’ve collected in the HRB application.

  1. Delete the HBR application from your iPad. You do this by hitting the home button, exiting the magazine. When you can see the magazine’s icon, tap and hold that icon. It will start to jiggle and show an X above it.
  2. When you see the X above the magazine’s icon, tap that and the application will disappear.
  3. Go to the App Store. Search for the magazine you just deleted.
  4. When you find the magazine, you should see the download from the cloud icon next to it. Tap that and re-download the magazine.

    download-from-cloud-2

    Download from the Cloud

  5. When the magazine is done downloading, tap to open it.
  6. Now, if you are a print subscriber, you need to enter your print subscription credentials into the app to access your issues.
  7. If  you are a subscriber through the App Store, then instead of doing step 6, you need to tap on the little person icon in the upper right-hand corner of your screen. Tap “Restore My Downloads”. You will need to enter your iTunes Password again. Tap OK.
  8. When you authenticate to iTunes, all of the issues will appear on the screen for you to download. Again, here I have to caution you. If you use Bookmarks for this magazine, you will lose all of those. I have been reducing my reliance on the Newsstand bookmarks over the passed few months because of my new found love in Evernote. But that’s a blog for another day.
  9. Read on Macduff!

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