Look, I admit it. I love Google. That company does so much cool shit, I’m there. I’m not an Android user, but that doesn’t mean I can’t luv on Google a bit. I picked up an Acer C720 Chromebook for work, and while I really liked the machine, I just could not fit it into my flow. So it was back to Best Buy with it.
The problem I immediately realized was that I had attached my Google credentials to this machine. It’s not like I’m going to trust some tech to “wipe” the machine for me. Right? (Btw, techs are snoopers. You give them access to your crap, they WILL dig around in it. They can’t help it.)
What I needed to do was reset the Chromebook back to its factory settings. Doing so actually posed a bit of a head scratcher for me. I even looked for that little pin hole on the side or bottom of the machine that would act as the reset. Nope. No pinhole.
I’ve read a number of different posts about how to reset the Chromebook. The Most “authoritative” post mentioned holding the Refresh button while holding the Power button. This did not work on the Acer. So I kept digging. Then I stumbled across a keyword that made me laugh: Powerwash.
So, you wanna PowerWash your Chromebook? Here’s how it’s done:
First of all, log into your Chromebook.
- Click on your avatar image in the lower right-hand corner of the screen.
- Then click settings >> Advanced settings.
- Now scroll down the page until you see PowerWash.
- Click the button next to PowerWash.
- You will be prompted with the usual warning stuff. Approve this.
- Let the machine reboot.
- Once the machine is back up, you’ll get another dialog, telling you that the Chromebook is getting wiped.
*** Note: don’t make the mistake I did. I thought Deleting all my cache etc was good. Nope. Also, make sure you don’t shut off or delete the bookmarks that you want…because that WILL impact your other machines. When you PowerWash your Chromebook, this does NOT impact your other devices. It’s only impacting the device you are on… which is counter intuitive, granted, since the other changes you make to your history and bookmarks on the ChromeBook do flow through to all of your other devices.
If you’ve done this PowerWashing correctly, the Chromebook will come back to life and present you with its initial Welcome screen.
Run into any weirdness when trying to PowerWash other types of Chromebooks? Share your experience in the comments below.